1. Introduction

Welcome to THE HOLY F . , operated by THE HOLY F. I/S , a company registered in Denmark. By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before making any purchase.

2. Company Information

Brand Name: THE HOLY F .
Company: THE HOLY F. I/S
VAT/CVR Number: DK 43147277 Registered Address:Folkvarsvej 14 , Frederiksberg, 2000, Denmark.
Contact Email: info@theholyf.com
Phone Number: +45 5281 0718

3. Products and Pricing

3.1 Product Description
We strive to display our products as accurately as possible. However, colors, fabrics, and textures may vary slightly depending on your screen settings.

3.2 Pricing
All prices are listed in DKK (Danish Krone) and include Danish VAT (moms) at the applicable rate. We reserve the right to change prices at any time without prior notice.

3.3 Stock Availability
All products are subject to availability. If an item is out of stock, you will be notified, and a refund will be processed or an alternative offered.

4. Ordering Process

4.1 Placing an Order
When you place an order, you will receive an email confirmation acknowledging receipt of your order. This does not constitute acceptance of your order, which will only be confirmed when the order is dispatched.

4.2 Order Acceptance
We reserve the right to refuse any order due to circumstances such as payment issues, incorrect product information, or product availability.

4.3 Payment Methods
We accept the following payment methods: Visa, Mastercard, MobilePay, PayPal, Apple Pay, Google Pay, Amex. Payment must be completed at the time of purchase. All transactions are processed securely.

5. Shipping and Delivery

5.1 Shipping
We offer shipping to Denmark, selection of EU countries and some international destinations. Shipping costs and delivery times are calculated at checkout based on your location and the selected shipping method.

5.2 Delivery Time
Orders within Denmark typically take 5 business days to arrive. International orders may take longer, depending on customs processing and postal services.

5.3 Customs and Import Taxes
For orders outside the EU, customers are responsible for any applicable customs duties, taxes, and handling fees upon delivery.

6. Returns and Exchanges

6.1 Right of Withdrawal
Under Danish and EU law, you have the right to cancel and return your purchase within 14 days from the date you receive your items without giving a reason. The returned items must be in their original condition, unworn, with tags attached. You are responsible for the return shipping costs unless the item is faulty or incorrect.

6.2 Return Process
To return an item, please contact us at info@theholyf.com for return instructions. Refunds will be processed within 14 days of receiving the returned goods.

6.3 Exchanges
Exchanges for a different size or color are accepted, subject to availability. Contact our support team to initiate an exchange.

6.4 Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us immediately at info@theholyf.com, and we will arrange a replacement or refund.

7. Cancellations

7.1 Order Cancellations
You may cancel your order within 24 hours of placing it, provided it has not already been dispatched. Once the order is shipped, cancellations are no longer possible, and you must follow the returns process.

7.2 Our Right to Cancel
We reserve the right to cancel any order at our discretion, in which case a full refund will be issued.

8. Privacy and Data Protection

8.1 GDPR Compliance
We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for detailed information on how we collect, use, and store your personal data.

8.2 Data Collection
By using our website, you agree to the collection of certain personal information, including but not limited to your name, address, and payment details, necessary for processing your order. We use secure payment gateways to ensure that your personal data is protected.

9. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the intellectual property of THE HOLY F . and is protected under Danish and international copyright laws. You may not reproduce or use any content without prior written consent.

10. Liability

10.1 Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the total amount paid by you for the products purchased.

10.2 Force Majeure
We are not responsible for delays or failure to fulfill our obligations under these terms due to events outside our control, such as natural disasters, strikes, or transportation issues.

11. Governing Law

These terms and conditions are governed by the laws of Denmark and the EU. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the Danish courts.

12. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. By continuing to use our website after any changes, you agree to the revised terms.

13. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:
Email: info@theholyf.com
Phone: +45 5281 0718
Address: Folkvarsvej 14, Frederiksberg, 2000, Denmark.