To place an order, simply select the items you wish to purchase, choose your size, and add them to your cart. Once you're ready, click on the shopping cart icon and follow the checkout process.
If you need to make changes to your order (like updating your shipping address or changing the size), please contact us at info@theholyf.com within 24 hours. Once the order has been processed or shipped, changes may no longer be possible.
Once you complete your purchase, you will receive an email confirmation with the details of your order. If you do not receive a confirmation, please check your spam/junk folder or contact our support team.
We deliver to Denmark, Sweden, Norway, Germany, Netherlands, Austria, Switzerland, United Kingdom, Italy, Spain and Portugal
For orders within Denmark, delivery typically takes 5 business days. For countries outside of Denmark it depends on your location and customs proceeding.
Within Denmark delivery cost is 49DKK. For orders above 1500DKK we offer free shipping within Denmark. Delivery costs outside of Denmark are calculated at checkout.
Yes, once your order has been dispatched, you will receive an email with a tracking number and instructions on how to track your shipment.
We accept returns within 14 days of receiving your order, in accordance with Danish and EU consumer rights. Items must be in their original condition, unworn, and with all tags attached. Please note that you are responsible for return shipping costs unless the item is faulty or incorrect.
To initiate a return, please contact us at info@theholyf.com with your order number and details. We will provide you with return instructions. Make sure the items are securely packaged before shipping.
Yes, exchanges are available for a different size or colour of the same item, subject to availability. Please contact us at info@theholyf.com within 14 days of receiving your order to request an exchange.
Once we receive your returned item, we will process the refund or exchange within 14 days. You will be notified via email once your return is processed. Refunds will be credited back to your original payment method.
If you have any further questions, you can contact us via email at info@theholyf.com, or call us at +45 5281 0718